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What is emotional intelligence?

Why do some people seem to be natural leaders, easily able to connect with others? It’s likely because they have high levels of emotional intelligence.

Traditional intelligence (IQ) measures the brain’s ability to grasp concepts and make connections. Emotional intelligence (EI) is something different, EI is the ability to manage emotions and relationships effectively. EI is sometimes labeled as maturity, self-awareness, rapport, or empathy.

Whatever name you use, emotional intelligence is critical to workplace success. Research suggests a leader’s level of EI is a better predictor of achievement than his or her IQ. Studies also show that outstanding leaders are distinguished more by their degree of EI than by their technical or analytical skills.

Here’s the good news: You can increase your emotional intelligence through practice, feedback, and a commitment to personal growth.


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